10 important tips on ordering

Dear YL community,

If you are on the YL’s monthly loyalty program (or thinking of joining!)  please read these important tips below to maximise your loyalty program superpowers:
 

1. Know when your monthly order processing date is: under the Essential Rewards program, you must place your monthly orders on or before your monthly order processing date (which is set out in your welcome email and your Virtual Office on the Monthly ER order tab on the left-hand side).

 
As everyone’s date will be different, I recommend placing a recurring calendar entry into your mobile phone a couple of days before your monthly order processing date and keeping a running list of products you want to purchase as you progress through the month.
 
If you do not place a new order each month on or before your monthly order processing date, you will receive your previous month's order and will be charged for that! If you don’t want a repeat of your last month’s order then you MUST update your card on or before your monthly order processing date. If you DO want a repeat of your last month's order then you don’t need to do anything for that month.

Note that we will put a different order in for you for month 2 so that your month 1 and 2 orders are different but you will need to update your cart in month 3 if you want a different order to month 2.
 
You can update your cart at any time BEFORE or ON your monthly order processing date but it won’t be processed until your monthly order processing date and hence it won’t be shipped to you until a couple of days AFTER that date.
 
Watch this short video to learn how to update your cart and place your monthly order.

2. Know that you have the flexibility to move your monthly order processing date to an earlier or later date in the month by changing the date BEFORE your order processes (watch this 1-minute video). Also, know that you can leave your date as is and manually process your order on any date of the month BEFORE your monthly order processing date (watch this 1-minute video).

Hot Tip: I changed my monthly order processing date to the very end of the month and then I manually process my order on any date of the month when I am ready to have my order shipped me to. This gives me the maximum flexibility as to when I can place my order month to month.
 

3. You accumulate massive reward points on each monthly order that are equal to 10% of the PV of your order for the first 3 months of ordering, 20% of the PV of your order in months 4 to 24, and then 25% of the PV of your orders after 2 years of monthly ordering. Eg if your order is 100PV in month 25 then you will accrue 25PV in that month alone.

4. Try to spread your orders out so that you are ordering at least 50PV per month (the minimum monthly spend on the monthly ER program). If you order 100PV or more per month consistently you will be gifted free gifts from YL at the 3, 6, 9, 12 month anniversary of your first order and every 12 months thereafter. However, there is no obligation to spend 100PV per month. You only need to spend 50PV per month under the monthly loyalty program.

5. If your order is just under 50PV by a few points, consider purchasing the lip balm or an orange, lemon, or lemongrass essential oil to get you across the line.

6. While the minimum monthly spend on the loyalty program is 50PV per month, YL offer monthly promotional free gifts that apply if CHOOSE to you spend a minimum of 145PV, 190PV, 250PV, or 320PV in any given month. These promotions entitle you to free gifts (promotions) for that month. YL changes the free gifts month to month. Watch out for these on the Young Living dashboard or in the Brand Partner News section of the Young Living website. If your order comes to slightly below these amounts, it is worthwhile increasing your order and adding in a lip balm or an orange, lemon or lemongrass oil etc to reach these tiers to avail yourself of free gifts (at the highest tier the free gifts are worth approx. $300 which is a HUGE amount of free products that you can use or gift!!!).

7. You can skip one month a year under the monthly program (eg if you are away on holiday).

To skip a month in your Virtual Office: My Monthly Order > Change Processing Date, then select a date the following month. Remember to ‘Save Changes’. You can also skip a month by contacting YL Member Services via live chat, email custserv@youngliving.com.au, or phone at 1300 28 9536.

You can also cancel your essential rewards monthly ordering (My Monthly Order > Change Processing Date, Cancel ER subscription) but make sure that you use up all of your accumulated points first so that they don’t go to waste!!! You can then order ad hoc from YL at wholesale prices but you will not accumulate any reward points on your purchases. If you decide to jump back on the monthly essential reward program you will start accruing reward points back at 10% of the value of your order for the first 3 months of orders and then go up to 20% in month 4 and 25% after 2 years of monthly ordering.
 

8. Use up your rewards points every 12 months as the points expire after 12 months of accumulating them! You can start to redeem your Rewards Points in month 4 of ordering. You can redeem your reward points monthly or less frequently (eg once or twice a year) but make sure you use them up within 12 months.

9. To redeem your reward points you must place a separate order to your monthly essential rewards order. i.e., you can’t use Reward Points to pay for your monthly essential rewards order. You must redeem your points as a separate order in any given month (at a time in the month) and if you have enough points you will ONLY be charged for the shipping (or you can use your commissions aka “available credits” to cover the shipping costs as per this video).

10. Note that for certain products (eg rose oil) the PV assigned to the product when purchasing the product under the monthly loyalty program may be different to the PV you need to accumulate when redeeming a product. For example: if you purchase rose oil as part of your monthly ER order it is 99.45PV (so you accumulate 10%, 20%, or 25% of 99.45PV depending on how long you have been ordering). However, if you were to use your accumulated points to redeem rose oil to get it for free you will need to accumulate 424.35PV. You can find the PV assigned to a product versus the ER redemption in the YL price list.

Learn more about the monthly loyalty program here.
 
If you are a wholesale customer not on the Essential Rewards program and find yourself ordering 50/100PV per month OR find yourself placing substantial/bulky orders every few months, I encourage you to consider joining the free Essential Rewards program (watch this video to learn how) and spreading your orders out every month to 50PV to accumulate massive credit points that you can redeem for free products of your choice. 
 

Love Soulla x